We ship worldwide using the following couriers:
- Cronoonline for Italy
- Dhl for abroad
Shipping times and costs
Italy: free, shipping in 1/2 working days
Europe: 20 euros, shipping in 3 working days
Rest of the World: 20 euros, shipping in 5 working days
Returns
You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on fourbeadden.com.
To withdraw from the contract, you can send an email to info@fourbeadden.com, specifying: 1) the order number of the purchase you intend to return. 2) the date of purchase. 3) the cause that led to your request. You can also draw up and send the Seller another explicit declaration of your decision to withdraw from the contract.
Once the withdrawal from the contract has been exercised, you will have to return the products to the Seller by delivering them to the courier for shipment within seven (7) days from the day of receipt of the products purchased on fourbeadden.com.
The only costs at your expense are those of shipping (shipping of products to and from the seller) of the products purchased. You will be responsible for any loss or damage to the products during transport that is due to your negligent choice of carrier and / or shipping methods.
The Right of Withdrawal – in addition to compliance with the terms and methods described above, is understood to be exercised correctly if the following conditions are also fully met:
- The e-mail or other explicit declaration of your decision to withdraw from the contract must be correctly completed and sent to the Seller within fourteen (14) days of receipt of the products;
- the products must not have been used, worn or washed;
- the identification tag must still be attached to the products;
- the products must be returned in their original packaging;
- returned products must be delivered to the shipper within fourteen (14) days of receipt of the products;
- the products must not be damaged.
If the Right of Withdrawal is exercised in the manner and terms indicated above, the Seller will reimburse any sums already collected for the purchase of the products according to the methods and terms provided.
The sums will be reimbursed as soon as possible and, in any case, within fourteen (14) days from the date on which the Seller received the product, always subject to verification by the Seller of the correct execution of the terms and conditions indicated above.
In the event of failure to comply with the methods and terms for exercising your right of withdrawal, you will not be entitled to a refund of the amounts already paid to the Seller. Within 7 days of sending the email with which you will be notified of the non-acceptance of the return, you can choose to get back, at your expense, the products in the state in which they were returned to the Seller, notifying the Seller, according to the methods that They will be communicated to you.
Otherwise, the Seller may keep the products, in addition to the sums already paid for their purchase. If the conditions indicated are not respected, you will not be entitled to a full refund of the sums already paid to the Seller. You will, in fact, be responsible for the decrease in value of the returned products, resulting from a use other than that authorized by the Seller in order to allow you to ascertain the nature, characteristics and functioning of the products themselves. In this case, a percentage of between 10 and 90% of the amounts paid by you to the Seller for the purchase of the returned products will be deducted from the refund provided, according to what will be specifically communicated to you by the Seller.
Refunds
After returning the products, the Seller will carry out the necessary checks relating to their compliance with the conditions and terms indicated in the Returns paragraph. In the event that the checks are concluded positively, the Seller will send you, by e-mail, the relative confirmation of acceptance of the returned products. In the event that the checks are not concluded positively, the Seller will notify you, via e-mail, of the existence of a decrease in the value of the returned products, resulting from your failure to comply with the conditions listed in the Returns paragraph. At the same time, the Seller will also notify you of the amount that will be deducted from the sums paid by you for the purchase of the returned products; without prejudice, alternatively, to the possibility of regaining, at your expense, the products in the state in which they were returned to the Seller, as previously provided
Whatever the payment method you use, the refund, in whole or in part, is activated by the Seller as soon as possible and in any case within fourteen (14) days from the date on which the Seller received the returned goods, subject to verification. the correct execution of your right of withdrawal and verification of the returned products.
The Seller reimburses using the same payment method you used for the purchase of the returned products, unless you have expressly agreed with the Seller to use a different means of payment and on condition that you do not have to incur any costs. further as a result of the repayment. In the event of a mismatch between the recipient of the products indicated in the order form and whoever made the payment of the sums due for their purchase, the refund of the sums, in case of exercise of the right of withdrawal, will be made by the Seller, in in any case, towards the person who made the payment.
The value date of the re-credit is the same as the debit; consequently you will not suffer any loss in terms of bank interest.
The Seller indicates the Cronoonline courier for national shipments, DHL for abroad as the courier for the return of products. This method also allows you to check, at any time, where each package is, freeing you from any responsibility in case of loss or damage to the products during transport.
In case you decide to use, for the return of the products, a shipper other than that indicated by the Seller, the shipping costs will remain at your expense, including the responsibility in case of loss or damage to the products.
